Privacy and Policy

Chanti Import Services Australia (CSI AUS) (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your personal information in compliance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Collection of Personal Information

We collect personal information that is necessary for our business operations. The types of personal information we may collect and hold include:

  • Personal Details: Your name, address, email address, telephone number, date of birth, and other contact information.
  • Financial Information: Details necessary to process payments, such as your credit card number and billing information.
  • Transactional Data: Information about the products you purchase and the services you use.
    Other Information You Provide: Information you provide via customer surveys, feedback, or communications.

2. Use of Personal Information

We use your personal information for the following purposes:

  • To provide, operate, and maintain our services.
  • To manage and process orders, including payment processing and delivery.
  • To communicate with you, including responding to your inquiries and customer service purposes.
  • To improve and personalize your experience with us.
  • To comply with our legal obligations, resolve disputes, and enforce our agreements.

3. Disclosure of Personal Information

We may disclose your personal information:

  • To third-party service providers who perform functions on our behalf, such as payment processing, logistics, data analysis, IT services, customer support, marketing, and legal services.
  • To comply with legal obligations, such as law enforcement requests or other legal proceedings.

 

Where we have your express consent to share your information.
We ensure that any third parties with whom we share your personal information are obligated to protect it in a manner consistent with this policy and are restricted from using it for any other purpose.

4. Storage and Security of Personal Information

We take reasonable steps to ensure the security of your personal information and to protect it from unauthorized access, modification, or disclosure. Our security measures include electronic and physical security measures.

5. Access and Correction of Your Personal Information

You have the right to access the personal information we hold about you and to request corrections if you believe it is inaccurate, incomplete, or out of date. If you wish to access or correct your personal information, please contact us using the contact form on our website.

6. International Transfers of Personal Information

Your personal information may be stored or processed in countries other than Australia. Where this occurs, we take steps to ensure that your personal information is protected with safeguards equivalent to Australian standards.

7. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post the updated policy on our website, and we encourage you to review it periodically.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us via the contact form available on our website.

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Liquor license number: 36165751 – Licensee: Chianti services imports Australia Pty Ltd | Developed by Fatech Solutions

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